Privacy Policy

We take your privacy seriously and want to ensure you understand how we collect, use, store, and protect your data. This policy explains our practices and provides information about your rights under data protection laws.

The purpose of this Privacy Policy is to inform users about their data rights and how Neospin Casino handles personal information. By using our site and services, you agree to the practices described in this policy.

This Privacy Policy applies to all users of Neospin Casino's services, including those who play games, make deposits or withdrawals, or contact customer support. Use of our platform implies agreement to this policy.

By using our site and services, you consent to the practices described in this Privacy Policy.

Data We Collect

We collect personal information from you when you:

Register an account: name, email, date of birth, address, etc.
Make a deposit or withdrawal: username, password, payment details
Interact with our site: device info, IP address, browser type, cookies

We also collect usage data, including:

Site activity: login logs, game interactions
Technical data: device info, IP address, browser type, cookies

How We Use Your Data

Creating and managing accounts
Processing deposits and withdrawals
Providing customer support
Bonus eligibility and responsible gambling monitoring
Improving the site and personalizing the user experience
Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small files that store information about your interactions with our site. We use three types of cookies:

Essential cookies: necessary for functionality, such as login and deposit processing
Analytics cookies: to improve the site and personalize the user experience
Marketing cookies: to deliver targeted advertising

You can manage or disable cookies through your browser settings.

Legal Basis for Processing

Contractual necessity: to provide our services
Legal obligations: to comply with regulations and laws
Legitimate interests: to improve the site and personalize the user experience
User consent: when you agree to specific practices

Data Sharing and Disclosure

We share your data with:

Payment processors: to facilitate deposits and withdrawals
Gaming providers: to deliver games and services
Regulatory bodies: to comply with laws and regulations

We do not sell personal data. We may disclose data where legally required.

Data Storage and Retention

Account information: until account closure or deletion
Transaction records: 5 years (in accordance with regulatory requirements)
Usage data: 1 year (for analytics and improvement purposes)

We use secure storage practices to protect your data.

Security Measures

SSL encryption: to secure data transmission
Access controls: to restrict unauthorized access
Authentication processes: to verify user identity
Monitoring for unauthorized access

Your Rights

Access, update, or delete your data
Withdraw consent or object to processing
Contact us to exercise these rights

International Data Transfers

We may transfer personal data outside your country or EEA. We use Standard Contractual Clauses to ensure safe transfers.

Third-Party Services

External links or services have their own privacy policies, which we are not responsible for.

Policy Updates

This Privacy Policy may be updated. We will notify users of changes and continued use means acceptance of the new policy.